Performance & Learning
Grow your people, and prove they're trained
Set goals, run fair review cycles, and deliver the training your people — and your regulators and clients — expect, with completion tracked automatically.
What you get
- Goals and reviews connected in one cycle
- Probation reviews scheduled before the decision deadline
- Compliance training assigned and tracked automatically
- Scorecards built from your operational metrics
The difference
Why HR teams choose PHRIMS for performance & learning
The usual headaches
- Reviews run on paper or disconnected forms
- Probation evaluations done too late to act on
- Mandatory training completion tracked in spreadsheets
- Agent scorecards assembled by hand from several systems
With PHRIMS
- Goals and reviews connected in one cycle
- Probation reviews scheduled before the decision deadline
- Compliance training assigned and tracked automatically
- Scorecards built from your operational metrics
Capabilities
Everything included
Features marked with the info icon are coming soon — select it for details.
Performance
Goal management
Set goals and KPIs with weights and progress updates.
Review cycles with ratings
Run review cycles and record rated reviews for each employee.
Probationary evaluations
Reviews tied to the regularization deadline.
360° feedback & calibration
Multi-rater reviews and 9-box calibration sessions.
BPO scorecards
AHT, FCR, CSAT, QA, and adherence imported daily into agent scorecards.
PIPs & succession planning
Improvement plans, talent pools, and readiness for key positions.
Learning
Course catalog
Internal, external, classroom, and e-learning courses in one catalog.
Enrollment tracking
Enroll employees and track who completed what.
Mandatory compliance training
Data Privacy, Safe Spaces, OSH, and client certifications assigned by rule.
Certificates & training bonds
Certificate expiry, re-certification, and pro-rated bond liabilities.
Philippine compliance
Built around the law, not bolted on
The rules below are part of how this area works — configured as effective-dated policy, so your company rules can be more generous than the law, never less.
- RA 11313 — Safe Spaces Act training
- RA 11058 — OSH training requirements
- RA 10173 — Data Privacy awareness
See PHRIMS running your HR and payroll
Book a walkthrough tailored to your company, or create your account today and set up your first company in minutes.